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Today's pet peeve

Companies that offer an email address for a media contact person but then never answer their email. I mean why bother listing an address if you don't intend to answer the mail? At least tell me you can't help me. Then I'm not sitting here waiting for a response. Today's non-responder is IBM.

Wander

Comments

virga_flame
Jun. 28th, 2006 08:17 am (UTC)
Odd. I work in the tech industry, and quite frankly, IBM's tech support and related functions have been invariably nothing less than stellar. (It's all the companies that the leftists love, who give less than remarkable support.)
wander
Jun. 28th, 2006 01:32 pm (UTC)
Oh it's not Tech support. I'm sure they do well on that end. It's the media relations contacts I'm trying to get hold of. Not only do they not respond to emails, they don't respond to voice mail messages. I'm only offering to give them free advertising. You'd think that would be worth a return phone call.

Are you engulfed in flames yet down your way? They just got the fire near Philmont contained. I'll be out at the end of the month.

W
virga_flame
Jun. 28th, 2006 04:07 pm (UTC)
Mostly I just found it bizarre that their tech support would respond well, but their media relations poorly. Usually it's the other way around.

No flames. Actually, the monsoons have started. Lots of rain, sleet and cooler temperatures. Hopefully this'll continue for a while.

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wander
Wander aka StoneBear
Bear Dancer Studios

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